The Support module
One inbox for every channel, answered.
WhatsApp, Instagram, email — all in one place. AI answers the routine questions with full context and hands you only the ones that need a human, so support never runs your day.
Free plan included — no credit card
What you get back
Support
- Clear the routine “where's my order?” questions without lifting a finger.
- Never leave a customer waiting, even after hours.
- Step in only for the conversations that actually need you.
What it does
Everything Peakhour Support handles for you.
Omnichannel inbox
Every conversation from every channel in one thread-per-customer view — no more tab-switching to keep up.
AI-drafted replies
The AI drafts accurate answers grounded in your catalog and policies; you approve, edit, or let it send the easy ones.
Human handoff
When something needs you, it hands over with the full history — so you step in already knowing the context.